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Contact Us

To place orders, ask questions, or just send us some love, please don't hesitate to contact us!


If you have pictures of inspiration for your custom cake, go ahead and email it to us so we can see it and get back to you with a more accurate quote. Please also include the date in which you'll need it, and an estimated number of servings you will need.

Please understand that Thursday-Sunday are our busiest days in prepping and baking for the weekend's events.

While we may not be available at your moment of contact, we do our best to get back to you within 48 hours as soon as we have the time to devote to you.

Thank you so much for considering Cloud 9, we look forward to hearing from you!

Stay Sweet!

To place an order you can call the store, or email us in which we will take payment over the phone or send you an invoice.

Please understand an order is not considered confirmed until a payment has been made.

All orders under $100.00 (pre-tax) must be paid in full to confirm.

All custom orders over $100.00 require 50% to confirm the order with the remaining due 7 days prior to your event.

All orders placed within 10 days of the event must be paid in full to confirm.

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